Privacy Policy
Panelboard Industries (ACN 663 165 295)
Effective Date: 1 April 2023
1. Purpose
Panelboard Industries (PBI) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, and manage your personal information.
2. Collection of Information
We may collect:
Business name and contact details
Name and role of company representatives
Email addresses, phone numbers, delivery addresses
Bank and payment details for transactional purposes
3. Use of Information
We use your information to:
Process quotations and orders
Deliver goods and services
Communicate with you about your account
Comply with legal and regulatory obligations
4. Disclosure
We may share information with:
Our staff, contractors, and professional advisers
Third-party service providers (e.g. IT systems, logistics)
Government authorities if required by law
We do not sell or rent your personal information.
5. Data Security
We take reasonable steps to:
Protect data from misuse, interference, loss, unauthorised access, modification or disclosure
Store data on secure servers with access restricted to authorised personnel
6. Access and Correction
You may request access to your personal information or request corrections by contacting us directly. We will respond within a reasonable timeframe.
7. Cookies & Website
If we operate a website, cookies may be used for analytics. You can adjust your browser settings to refuse cookies.
8. Overseas Disclosure
We do not typically disclose personal information overseas unless required to for the purposes of order fulfilment or system hosting.
9. Complaints
If you believe we’ve breached your privacy, please contact us. We will investigate and respond in writing. If unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Changes to this Policy
We may update this policy from time to time. The latest version will always be available upon request or via our website.